A trouble-free experience with insurance claims – a sure sign of the Apocolypse?

A few months ago I had a little incident in the parking garage at one of my clients. I was coming back from lunch in my car and came upon the gate already open. There was no other car in sight, so I assumed it was stuck open (the garage is also opened to the public quite regularly to accommodate events at the neighboring Lakewood Church) and drove through without swiping my badge. Well of course as I was driving through the gate arm comes down, totally scratching up the paint on the panel right above the driver’s side door.

I almost just accepted it thinking that it would be more trouble than it was worth to pursue getting the property management to pay for the damage, but I decided to go ahead and file an incident report and pursue a claim. Although it took the property management company a while to forward the claim information to the insurance company, the insurance company paid the claim without much hassle. I just had to get a written estimate and fax it to them, and they sent me a check for that amount plus an allowance for a couple of days of rental car charges. The biggest delay was getting the car out to a body shop to get the estimate.

I have never been a big fan of insurance companies. If you need evidence why, do a Google search for stories of how several major insurance companies are still trying to screw homeowners in South Louisiana making claims for Katrina damage. But in this instance I don’t have much I can criticize. I’m just happy to have my check.

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