Aug 09
10
Update: ATS rebate arrival result of settlement
I wrote last week about finally receiving my rebate from ATS after 136 weeks, seemingly out of nowhere. As part of my follow-up on this rebate, I was contacted by an investigator with the Georgia Governor’s Office of Consumer Affairs who was contacting persons who had filed BBB complaints against the company as part of an investigation. Well, it turns out that investigation was the cause of the rebate being paid, as I received this note after updating their investigator last week:
Our investigation was completed and our office was able to come to an agreement with the business. They agreed to provide the rebates for consumers. I am glad you received yours. Please let me know if you have any further questions or problems with the refund.
So it looks like they didn’t pay this out of the goodness of their hearts but because they were under the gun from a government investigation. Regardless, I’m glad to have my money.