I have seen a lot in the blogosphere of late about the “Move Your Money” campaign, which aims to motivate people to boycott the big banks that were the primary recipients of government bailout money and move their business to smaller community banks and credit unions. This has led to a lot of discussion of [...]
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Many of us have them: unused credit cards that we opened for whatever reason that we don’t use anymore and just have stuffed in a sock drawer or a desk. We may keep them because we think it will hurt our credit scores to cancel them, or for emergencies, or just because we are too [...] Nearly all of us fight the battle against clutter, and allowing clutter to reign can cost you financial in a number of ways. The most common one that comes to mind is paying bills late and being slapped with fees because the bill got buried underneath some pile on your desk. Here is an unusual [...] I wrote last week about finally receiving my rebate from ATS after 136 weeks, seemingly out of nowhere. As part of my follow-up on this rebate, I was contacted by an investigator with the Georgia Governor’s Office of Consumer Affairs who was contacting persons who had filed BBB complaints against the company as part of [...] Talk about unexpected surprises in the mailbox! I posted last Februrary about my fight to collect $30 in rebates from American Telecom Services (ATS) for a cordless phone bought from Office Depot on Black Friday 2006. Here the timeline on this rebate: 11/24/2006 – Purchased ATS cordless phone as part of Office Depot Black Friday [...] We all know and love the Snuggie, that cool blanket with the sleeves sewn in that is a mainstay of the cable TV commercial circuit. We have a Snuggie ourselves and they are as cool as the actors in the commercial make them seem, and yes you do look like a monk when you have [...] Since I’ve posted a couple of times recently about bad customer service experiences, I though I would post about a positive experience I had, or at least a negative experience that was handled appropriately. I’ve been neglectful in posting the follow-up, but once this was escalated the situation was resolved pretty promptly. I posted last [...] I posted a rant last week about poor customer service I have encountered while grocery shopping recently, including one particularly irksome experience at Kroger. To make the long story short, I had a coupon that should have doubled and didn’t and no one, including the manager on duty, would make the adjustment to my receipt [...] Two bad customer service experiences in the last two weeks having me wondering if the general level of customer service is getting worse, or if I am just getting more irritable as I get older? Here’s the first one: I was at Kroger picking up a few items, including two packs of Kraft American singles. [...] In this environment, it is smart to minimize expenses as much as possible, and one place ripe for cuts is the cable TV bill. While the argument could be made that you don’t need cable at all, many of us wish to keep the luxury of cable and would just like to knock a few [...] |
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