Customer Service

Today’s frugal lesson: Ask and ye shall receive

Posted by on March 2, 2009 at 1:35 pm

Here’s a quick tip to help limit expenses. Don’t be afraid to ask for a late fee to be waived on your bill. No matter how careful we are, sometimes a bill slips past us, like my AT&T home phone bill did this month. The result was a $6.05 late fee, not a lot but [...]

The 99.99¢ Only Store?

Posted by on January 30, 2009 at 8:02 am

Here’s one for you that is just kind of funny. I went out the other night to my local 99¢ Only Store looking for a real plunger to help fix a clog in our kitchen sink (the plunger we had is one of those fancy plastic ones with a small mouth that wouldn’t fit over [...]

Coupon shoppers – Mad as hell and not going to take it anymore!

Posted by on January 8, 2009 at 10:01 pm

As sentiments about the economy continue to degrade, there is a mighty battle brewing. No, I’m not talking about fights over trillion dollar “stimulus” packages, bailouts, or tax cuts. The dispute I’m speaking of is on the surface over much smaller amounts. I’m talking about the battle between coupon shoppers and uncooperative retail store employees. In [...]

Another reason I hate eBay as a buyer!

Posted by on December 18, 2008 at 12:01 am

I posted last week about my horrible eBay buying experiences of late. Well, at the time I wrote that I still had one outstanding transaction to complete. The seller had told me that he was out of town at the time I bought the item, but that the items would ship at the end of [...]

Why I hate eBay as a buyer (rant alert!)

Posted by on December 4, 2008 at 8:59 am

There are many things in this world that you should just know beforehand that they will be trouble. A trip to the DMV or returning an item to a store without a receipt would both be examples many would cite. But I have my own: buying anything off of eBay. It seems like every time [...]

Is Circuit City going under? Spend your gift cards now!

Posted by on October 15, 2008 at 2:31 pm

It may be time to use up any Circuit City gift cards you may still have. As detailed in this post at The Consumerist, between the stock’s collapse, the firing of its CEO, the loss of a takeover bid, and a huge quarterly loss, things aren’t looking too good for the chain. And now comes [...]

Follow-up: Sears/Dockers rebate scam

Posted by on September 30, 2008 at 3:17 pm

A while back I posted about a scam being perpetrated by Sears and Dockers on a recent rebate promotion. The issue I had was that instead of a “$10 reward card” as promised in a Sears press release, I received a crappy $10 off $50 men’s apparel coupon that was loaded with exclusions. Well, I’m [...]

Getting bored with CVS deals

Posted by on July 23, 2008 at 10:29 am

I written many times about the awesome deals you can get at CVS, but I’ve lost a bit of the enthusiasm I once had. Not too long ago savvy CVS shoppers were treated to a feast of free products and plenty of coupons to make the deals even better, but things seem to have changed. [...]

WalMart: Is the savings worth it?

Posted by on June 13, 2008 at 10:10 am

No retailer seems to evoke more of a reaction from people than WalMart. Some people love WalMart, and some people just hate WalMart. This was pretty apparent in the comments to a recent posting over at Free Money Finance where FMF basically swore off of WalMart forever. FMF’s complaint was the issue of customer service, [...]

You may be an AT&T customer and not even know it!

Posted by on June 12, 2008 at 8:20 am

A cautionary tale for all my readers out there! About a month ago, I received a postcard at my current home address stating that my AT&T long distance plan would begin charging a $4.95 monthly fee starting in June. Besides the fact I refuse to pay monthly fees for long distance on principle, the problem [...]