Here’s another reason to avoid Best Buy. A customer in Washington DC is suing Best Buy for $54 million after the electronics giant lost his laptop that he brought in for repair. Instead of fessing up to the blunder and offering reasonable compensation for the loss, Best Buy lied to the customer for two and a half [...]
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All are not equal, at least as far as Chase and its customer service representatives are concerned. In an interesting article on the Consumerist billed as “10 Confessions of a Chase Customer Service Rep”, a former Chase CSR gives what he considers to be “secrets” of how their customer service works. Most of the article [...] Yes, I realize it is probably the corporation everyone in this country loves to hate, but it is so easy to hate Wal-Mart. I am not a huge Wal-Mart basher and do shop there occasionally, although it seems like every time I do shop there it is a negative experience. Anyway, I find their now [...] Here’s something a lot of people don’t realize. I always see folks on Fatwallet and Slickdeals raving about Costco’s return policy, but Sam’s Club is almost as good. Today I was able to return a DVD Recorder/VCR combo unit I bought in August but found cheaper on Black Friday. Their return policy is pretty generous. [...] Here’s an interesting post that appeared in one of the SlickDeals threads discussing CVS deals. One of the more popular deals recently has been the NovaMax blood glucose monitor deal where the item was on sale for $29.99 and there is a $50 off coupon that can be used to make it free, plus the [...] This is slightly off-topic, but considering the amount I gripe about bad service these days, I thought it appropriate to recognize someone doing it right. I had lunch today at the Chick-fil-A location on the SW Freeway across from Greenway Plaza here in Houston and I was very impressed with the restaurant and the manager [...] This was not a good day for my nerves in maintaining my various financial accounts. Today I have had to waste nearly an hour on the phone to fix errors by my banks. Here’s a rundown of the stupidity: Chase – I opened a new Chase personal credit card account in October and did a [...] Always searching for a bargain, I recently took advantage of a promotion on Drugstore.com where you got $10 off a $25 purchase when you paid using PayPal. Being parents of twins we are always in need of diapers, so I decided to take the opportunity to get some diapers on the cheap and test out [...] Here is a ridiculous story that appeared in the WSJ. This woman was shopping at a KMart in Bridgehampton, NY with her family looking at flip-flops, among other things. Per the account in the article, the area with the flip-flops were a mess, with some in boxes, some not, some not in the right boxes. [...] You’ve probably seen them before. The offers come with your credit card statement each month, or in banner ads on your favorite website. They always offer a free or low cost trial of some service you’ve never heard of that you can cancel at any time, and oh yeah – they’ll give you a free [...] |
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