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I have seen a lot in the blogosphere of late about the “Move Your Money” campaign, which aims to motivate people to boycott the big banks that were the primary recipients of government bailout money and move their business to smaller community banks and credit unions. This has led to a lot of discussion of [...]
Since I’ve posted a couple of times recently about bad customer service experiences, I though I would post about a positive experience I had, or at least a negative experience that was handled appropriately. I’ve been neglectful in posting the follow-up, but once this was escalated the situation was resolved pretty promptly.
I posted last [...]
I posted a rant last week about poor customer service I have encountered while grocery shopping recently, including one particularly irksome experience at Kroger. To make the long story short, I had a coupon that should have doubled and didn’t and no one, including the manager on duty, would make the adjustment to my receipt [...]
Two bad customer service experiences in the last two weeks having me wondering if the general level of customer service is getting worse, or if I am just getting more irritable as I get older?
Here’s the first one: I was at Kroger picking up a few items, including two packs of Kraft American singles. [...]
In this environment, it is smart to minimize expenses as much as possible, and one place ripe for cuts is the cable TV bill. While the argument could be made that you don’t need cable at all, many of us wish to keep the luxury of cable and would just like to knock a few [...]
Here’s a quick tip to help limit expenses. Don’t be afraid to ask for a late fee to be waived on your bill. No matter how careful we are, sometimes a bill slips past us, like my AT&T home phone bill did this month. The result was a $6.05 late fee, not a lot but [...]
As sentiments about the economy continue to degrade, there is a mighty battle brewing. No, I’m not talking about fights over trillion dollar “stimulus” packages, bailouts, or tax cuts. The dispute I’m speaking of is on the surface over much smaller amounts. I’m talking about the battle between coupon shoppers and uncooperative retail store employees.
In [...]
There are many things in this world that you should just know beforehand that they will be trouble. A trip to the DMV or returning an item to a store without a receipt would both be examples many would cite. But I have my own: buying anything off of eBay. It seems like every time [...]
In the third installment and final installment of Scam Week, we will discuss another rebate scam, this time at the hands of Office Depot. Earlier this summer, I purchased an HP LaserJet 3050 printer from Office Depot. The printer was on sale for $199.99, and there were two rebates of $100 each advertised in the [...]
No retailer seems to evoke more of a reaction from people than WalMart. Some people love WalMart, and some people just hate WalMart. This was pretty apparent in the comments to a recent posting over at Free Money Finance where FMF basically swore off of WalMart forever. FMF’s complaint was the issue of customer service, [...]
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