I posted a rant last week about poor customer service I have encountered while grocery shopping recently, including one particularly irksome experience at Kroger. To make the long story short, I had a coupon that should have doubled and didn’t and no one, including the manager on duty, would make the adjustment to my receipt [...]
Two bad customer service experiences in the last two weeks having me wondering if the general level of customer service is getting worse, or if I am just getting more irritable as I get older? Here’s the first one: I was at Kroger picking up a few items, including two packs of Kraft American singles. [...]
Even though the payments haven’t quite made it to taxpayers yet, several companies are already jockeying to make sure that you spend the money with them. Several companies have already announced plans to allow customers to cash their stimulus check at their stores in exchange for discounted gift cards. Sears, KMart, Albertson’s, and Radio Shack [...]