Two bad customer service experiences in the last two weeks having me wondering if the general level of customer service is getting worse, or if I am just getting more irritable as I get older? Here’s the first one: I was at Kroger picking up a few items, including two packs of Kraft American singles. [...]
Someone recently posted an interesting question on Slickdeals: “May I ask for a raincheck for a free after extra care bucks item at CVS?” For those of you who don’t know, a raincheck is like a coupon that is given to a customer when an advertised item is not in stock allowing the customer to [...]